Business identity

ATHENA LIGHTING LTD ("we," "us," or "our") is a company legally registered in Lancs, UK. Our company registration number is 13698753.

Registered Business Address (Legal LTD):
725 Briercliffe Road, Harle Skye, Burnley, Lancashire, BB10 2EZ, United Kingdom

Our primary operational address, where we manage order fulfillment and logistics, is located in Lancashire:
Operational Address (Fulfillment & Logistics):
5 Neilson Rd., Gateshead, NE10 0EW, United Kingdom.

Where do we deliver?

We provide shipping all over the United Kingdom.

How much does shipping cost?

We offer free standard shipping on all orders.

How long will it take for the buyer to receive their order?

  • Handling time: 1 business day (Monday–Friday)
  • Transit time: 1–3 business days (Monday–Friday)
  • Order cut-off time: 22:00 (GMT)

Can the order be delivered to multiple addresses?

We do not offer shipment to multiple addresses for a single order. If you 'd like items delivered to different locations, please place separate orders.

How do I check the status of my order?

When your order ships, you'll receive an email from us with a tracking number. Please allow up to 48 hours for the tracking info to update.

If you haven't received your order within 20 days of the shipping confirmation, contact us at Contact@lawnhq.co.uk with your name and order number, and we'll look into it.

To track your order, please visit the Order Status page.

Refunds, returns, and exchanges

We accept returns within 60 days of delivery, as long as the item is unused and in its original condition.

If your order arrives damaged, email us promptly at Contact@lawnhq.co.uk with your order number and a photo of the item's condition.

We handle these cases individually but will constantly try to reach a fair solution. Please review our Return Policy for more details.

Contact information

Address: 5 Neilson Rd, Gateshead NE10 0EW, United Kingdom

Email: contact@lawnhq.co.uk

Phone: +44 7446 439998